CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Tracie, 06/14/2021I cannot thank them enough. We were in town for an event when the alternator went out. It was by pure chance that we found Good Neighbor Automotive. Even though they had a full day of appointments, without even skipping a beat Jared said he would take care of us! They fixed the car faster than we could have imagined and we were able to hit the road for our 7 hr trip home! Thank you so much!!
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